Hayley joined kbc in November 2016 from a background in customer service, complementing time spent working with Specialist Holidays Group, Thomson Lakes and Mountains in Austria.
Hayley has a huge love of North America and is inspired by the grandeur of the American landscape and having visited 23 US states to date – it is safe to say that Hayley has a real passion for travel. She holds a degree in American Studies from the University of East Anglia and has studied in the United States at Roanoke College in Virginia where she majored in American Literature.
Her travel experiences have provided her with specialist knowledge on a wide range of North American travel destinations. She counts completing the dizzying hike to Angels Landing in Utah’s Zion National Park, experiencing Native American culture staying with the Navajo in Monument Valley and kayaking on the volcanic lakes of the Azores among her travel highlights.